Privacy policy
Last updated November 2026
This page is a draft under review and may change before it is final.
This policy explains what personal information Lightrain Software Development Services ("Lightrain", "we") collects through this website, lightrain.dev, and how we use it. We follow the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. Our products, such as Prompova and Tenacroft, have their own privacy policies.
Who we are
Lightrain is an independent software studio based in Metro Manila, Philippines. For anything about your personal information, email hello@lightrain.dev.
What we collect
This website has no forms and no accounts. We only receive personal information when:
- you email us: your email address, your name if you include it, and whatever you write;
- you accept analytics cookies: information about your visit, described in Analytics and cookies below.
We don't ask for sensitive personal information. Please don't include any in your email.
How we use it
We use your emails only to read and reply to them, and to follow up on what you asked about. We don't sell them, we don't use them for advertising, and we don't add you to a mailing list.
Where it is kept and who handles it
This website runs on Amazon Web Services (AWS) in its US East (N. Virginia) region. Emails to us are kept in our business mailbox, which is run by our email provider. These providers process information on our behalf and under their own security and privacy commitments. Some of them may store data outside the Philippines.
How long we keep it
We keep emails for as long as we need them to handle your enquiry, and for up to two years after our last exchange, unless a longer period is required by law or you ask us to delete them sooner.
Analytics and cookies
If you choose Accept on the cookie banner, we use Google Analytics 4 to count visits and see which pages are useful. Google Analytics sets cookies named _ga and _ga_<ID> and collects things like the pages you view, your approximate location, and your device and browser type. Google processes this data on our behalf. We don't use it to identify you, and we don't use advertising features.
If you choose Decline, or don't choose, no analytics cookies are set and the Google Analytics script is not loaded. We store your choice in your browser so we don't ask on every visit. The site sets no other cookies.
Your rights
Under the Data Privacy Act you have the right to:
- be informed about how your personal information is processed;
- access the personal information we hold about you;
- have it corrected if it is wrong;
- object to its processing, or have it deleted or blocked;
- get a copy of it in a common electronic format;
- file a complaint with the National Privacy Commission.
To use any of these rights, email hello@lightrain.dev. We may need to confirm it's you before we act, and we will reply within a reasonable time.
Security
The site is served only over HTTPS, and access to emails is limited to the people who need it to reply. No method of sending or storing information is completely secure, but we work to protect what you share with us.
Children
This website is not meant for children, and we don't knowingly collect their information.
Changes to this policy
If we change this policy, we will update the date at the top of this page.